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I do not wish to conduct business with people that act like psychopathic tyrants and probably order their employees to treat people like this.
Night owl camera system review full#
I am requesting a full refund for this product. Just transfer me to your supervisor, like they do not know who their supervisors are?) Any way. I asked one for a supervisor and they stated they could not do that for me and for me to call the same phone number and ask for a supervisor (again does not make sense- your telling me to call the same number to speak with a supervisor?, i am already on the phone with that number. I no longer want to have a product from this company. He finally just hung up on me, then emailed me like he had helped me fix my issue, when he did not. The last guy (********) stated he would send me information via email to get my DVR replaced. The only device that is not functioning is the security camera system. then it was my internet speed (*****) (It worked fine for 6 months prior, internet has not changed and all other devices connected and are working).
Night owl camera system review tv#
Then it was my TV ( even though TV worked fine). Then it was the power supply ***** though all other devices on power supply worked).
They gaslighted me, lied to me, bullied me into believing at first that it was the **** cord (Farah) ***** though all other **** components worked). We troubleshooted the device and could not get it to work properly(it would turn on and off randomly). On 4-22-23, I called Night Owl Support and spoke with 3 different individuals requesting a resolution. Over the last week I noticed the system was not working correctly (on my phone, the cameras would show the cameras "not active"). Night Owl Support Case: ******* On, I purchased a night owl security camera system ( Series: BTD2) for $359.00 at ******** I installed the system right away.
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